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Charlotte Rose Interiors
Customer Feedback

Here is just a sample of emails we get from statisfied customers
August 2017
Hi Karen
Just got home and unwrapped the 1920's doctors cabinet. It is lovely. Whoever cleaned and restored it did a fantastic job. If it was yourselves, how did you strip the paint and what did you put on the metal afterwards? I ask because I have a lovely 1950's steel sink unit that I want to restore.
Thank you again
July 2017
Thank you Karen for my mid century telephone table.
It's perfect.
June 2017

Hello Karen
Love the school lockers. If you ever get anything else like this please let me know.
May 2017

Hi Karen
The Ercol chairs are perfect.
Thank you
Wendy and David
April 2017

Hello Karen
The lights arrived this morning - they look as good as the pics - looking forward to seeing them in place in our new home, this may be 6 months hence but I know it will be worth the wait.



March 2017

We previously sourced some lamp shades from you. We need to order more, as they look fabulous in our store cafe.  We'd be looking for 8 shades 45cm diameter height 25cm?
Look forward to hearing from you.
Thanks and kindest regards
February 2017

Hello Karen
Good afternoon,
The 10 chairs look fantastic in the new meeting room.
Regards, Oliver
January 2017
Hi Karen,
Happy New Year.
I was very pleased with the G Plan dressing table thank you, it looks great in the bedroom with plenty of storage. 
Best Wishes,

Hi Karen
Chrome and Clear Ball Chandelier looks great - thanks. 

December 2016

Good evening,
Thank you. It was a pleasure to deal with you and the desk was exactly what I was looking for in excellent condition. Communication and delivery was also faultless, although apologies if I appeared rushed as I was taken a little off guard by the early delivery. Please do let me know if you come across anything of interest from the same period that would complement the desk as I would certainly be interested.
Kind regards,
November 2016

Hi Karen
Thanks for the great service. Delivery was on time and fantastic. The wall rack looks great and fantastic quality thanks again .
Michele Cross

Hi Karen
Just wanted to say a BIG thank you for doing the lamp shade, they both look great.
Steve, Lincoln 
October 2016

Thank you Karen & Gary
For all your hard work
Mrs Austen
HI Karen,
Thanks for the updates. We're very pleased with the unit and service.
We're in the market for a small TV corner unit in a similar finish, but Baumhaus don't appear to do them.
Do you have any other similarly finished units you would recommend?
September 2016

Karen & Gary
I love my glass table, chairs and bar stools which I ordered from the website and not forgetting the fabulous clock and light from your Hemswell shop.
Great service and great people.
Thank you for your advice.

Hi Karen & Gary
Thank you. Payment sent and letter of appreciation on the way.
August 2016

Hi Karen & Gary

Glad you talked me into this colour - it looks amazing.
Cannot wait to get my bespoke bed head too.
Many thanks

Hello Karen
Mrs Werrell here - thank you the room looks lovely and the colour you suggested is just the job.
Thank you once again.
Mr & Mrs Werrell
July 2016
It looks amazing! Many thanks indeed. It's done the trick and I've fallen back in love with the house again.
Best regards
Thank you and once again you've both worked a miracle. I can't wait for Mark to see it.
I'm sure we'll be in touch.

June 2016
Thank you both again for the work you have done. It is spot on.
Have a great week and I will speak to you soon.

May 2016
Hiya we had a lovely time away thank you.
We are really pleased with the work you have done for us and the colour is great.  
Keep in touch too. Much love X 

April 2016
Hiya Karen,
Thank you for all the hard work you and Gary have done in making our living room look lovely we are really pleased with it. 
Once again many thanks, take care and see you soon. 
Charlotte xxx

March 2016

Hello Karen,
Love the bedroom thank you.

Dear Karen and Gary 
Thank you for the work you have done this week -
As always your standards and attention to detail
 exceeded all our expectations and we are delighted with the results.
Look forward to working with you again in the future.
Best regards Carol

February 2016

Hi Karen & Gary
A super job as usual but this one was especially jaw dropping.
The house looks like new and am now happy to be able to market it alongside our other properties. 
Hopefully you will recover soon!!
Kind regards and thanks again
 Sally & Mark    

Thank you .
A brilliant Vintage Style Coat Hook With Storage

January 2016

Love the Nkuku Reclaimed Shoe Last
Thank you.

The Sophie Conran Watering Can was
Well packaged and arrived on time
Thank you

December 2015

Hi Karen
Just a quick message to say we are delighted with the Shiro Walnut console table! 
The quality and workmanship are excellent.  It looks perfect in it's new setting, almost as if it was made to order.  The colour, size and design are just perfect
Many thanks for sending the wood sample through and for the quick delivery and great communication
I would highly recommend your goods and services
Kind regards
Jules Donnelly
Hi Karen,
 I was just thinking about it as some customers came in and were talking about the chandelier! In fact we have had lots & lots of lovely comments about it. I have told a few people where I got it from so you may get some more orders from down south!


Managing Director
Caron Nosek Ltd

Santa wooden sleigh very good quality and I love it.
Thank you. (sent via email)

The Schnauzer Apron is perfect and perfectly described.
Many thanks (sent via email)

November 2015

My parents loved the bird feeder.
Faultless quick service.
Thank you (sent via email)

Rosebud Wash Bag
Thank you (sent via email)

October 2015

Excellent fire guard and very quick delivery
Thank you (sent via email)

Perfect present and great delivery.
Very well packaged.
Thank you. (sent via email)

September 2015

Dear Karen and Gary 
Thank you for the work you have done this week -
As always your standards and attention to 
detail exceeded all our expectations and we are delighted with the results. 
With grateful thanks and best wishes 
Carol x (sent by email 17 September)

Hi Karen
Thank you as always.
David & Jackie

August 2015
Dear Karen
I am delighted with the chairs I ordered - they look lovely in my new extension and are very comfortable.
This whole experience: choosing the material, keeping me informed throughout of progress and finally, delivery on time, has been impeccable.
I have enjoyed the whole transaction and would not hesitate to place further orders. Thank you so much.
Sincerely and all good wishes,
Glenys (Sent by email)

Hi You Two
Well we've finally got our new room into some kind of order now and back to normal in the kitchen too.
Thanks again for doing the room for us it looks lovely.
Hope to see you soon.
Jules and Rick (sent by email 7 September)

July 2015

Hi Karen
Good job.
Thank you so much.
Be in touch soon.
Sally (sent by email 22 July)

June 2015

Hi Karen & Gary
Thank you. Great as always.
Adam (sent by email)

May 2015

Hi Karen

My garden table and chairs are just perfect thank you.

The lanterns too. 

See pic attached.

Love Anna (sent by email May 1st)

April 2015

Hi Karen

The Potenza chair arrived in the last half hour (long day for the delivery man). It is beautiful.

It is just what we wanted.

The new sofa hasn't arrived yet, but when it does, the black against the red and gold will look stunning.

Thank you very much

Mick (sent by email)

Hi Karen

Many thanks for your message.

My daughter loved the mirror - thank you for all your help with that.

She had a great party and we all need a rest now.

Kind regards

Julie (sent by email)

March 2015

Dear Karen & Gary

Many many thanks for all that you have done for me in the past few weeks. Your timeless efforts, utter professionalism, attention to detail, good humour and thoughtfuness

and, for the want of a better word, 'eye' for simply what is right has been a constant delight.

My inspiration is total and it has been a privilage to have met you both.

Wishing you all the best.

Tim in Lincolnshire

(We did the interior of Tims home) (Received a lovely card)

Hi Karen
Thank you for your call last night.
We really appreciate your fantastic customer service and understanding!
You've been so prompt and professional to deal with at every stage.
Thanks again for all your help
Julia Interior Stylist
(London - email sent 10 February 2015)

Hi Charlotte (Karen)
All very busy but going okay.
I haven't seen the sofa yet but I'm told it is very nice by the upholsterer.
I'm sure it will be a great addition to the entrance hall.
Many thanks for your good service.
Old MacDonalds Day Nursery Ltd
(Watford - email sent 1 February 2015)

Hi Karen
Thank you so much for my beautiful telephone table.
I'm really pleased with it and it takes great pride in my hall.
Your customer service was outstanding.
Pleasure doing business with you.
Many thanks
(Midlothian - email sent 23 January 2015)

Hello Karen
Hope you are okay.
Thanks for keeping me up to date, we would still like to order the low TV cabinet,
to go with our other purchase, but as you know we would like it as soon as possible.
We have been so happy so far..
If we order early next week when could we expect delivery?
Thanks again Karen for all your help we have been so happy so far.
Speak soon.
(Merseyside - email sent 10 January 2015)

Good morning Karen
Well the lights are up and looking fantastic.
Now all I have to do is await the comments.
bw Geraldine
(Somerset - email sent December 2014)

Good morning Karen
Just wanted to let you know when we came in the door this evening all we could say was 'WOW'.
The sitting room looked amazing.
Thank you for all your help and advice.
You really do go that extra mile to assist your cusomer's choice and decor and always with a smile, whether
they are buying from the website or dealing with them face to face.
Nothing is too much trouble.
If you would like to give any new customer or client our number please feel free to do so for a recomendation
Thank you again.
Caroline & Michael

Dear Karen
Hope you are well and Christmas was lovely.....I did think about you over the Christmas period - we've had many
a gathering around our kitchen table and have been delighted with it - very comfortable - so are the chairs.
Our friends have said how easy it is to sit around the table with comfort which is great!
Thank you Karen for dealing with everything so professionally and patiently - we have both been very impressed.
Looking forward to Tuesday and future purchases from you.
We will certainly recommend to friends and family.
Best wishes